Links

Industry Associations

Contact Centre Canada works in partnership with representatives of industry, labour, educational institutions and contact centre industry associations. Many of these stakeholders will be involved in our projects to ensure that we are representative of the industry on a national, regional and provincial level.

International

• The Global Call Centre Project
• ContactCenterWorld
• International Customer Management Institute (ICMI)
• SOCAP International

Provincial

Atlantic

• ContactNB
• Contact Centre Nova Scotia

Quebec

• Quebec Contact Center Association

Ontario

• Contact Professionals Alliance
• International Customer Service Association (Toronto chapter)
• Ottawa Regional Call Centre Association
• London Contact Centre Association
• Greater Toronto Area Contact Centre Association

Manitoba

• MB Customer Contact Association

Alberta

• Alberta Contact Centre Association

British Columbia

• BC Contact Centre Association

Career Links

If you are interested in a career in the customer contact centre industry please check the following sites for job opportunities:

• Nova Scotia
  http://www.contactcentrenovascotia.com/
• Ontario
  http://www.cpacan.com/Contact-Centre-Jobs/
• British Columbia
  http://www.bccca.org/job_postings/find
• National
  http://www.callcareers.com/